May 04, · Approximately 35 million PowerPoint presentations are given every day. From classrooms to boardrooms, PowerPoint slides are the go-to medium for sharing supporting content that helps audiences absorb and connect with the concepts and ideas shared in a presentation. Different types of presentations include: Business and sales presentations Customer Service Customer Service Training Date Created: Number of Slides: 16 Created By: NHS Delivering and Improving Effective Customer Service Training by WikiSpace Date Created: Number of Slides: Created By: WikiSpace Customer Service Training by McGraw-Hill Companies Date Created: Number of Slides: 30 Customer service is the assistance you provide your customers, both before and after they get associated with your brand by buying your products. And for providing your customers an easy an enjoyable experience, you need skilled customer service representatives. They are the ones who represent your organization while dealing with your customers
The Big List of Free Safety Training PowerPoint Presentations
Customers are the assets of every business. Sales professionals must try their level best to satisfy customers for them to come back again to their organization. After sales service refers to various processes which make sure customers are satisfied with the products and services of the organization. The needs and demands of the customers must be fulfilled for them to spread a customer service power point presentations word of mouth.
In the current scenario, positive word of mouth plays an important role in promoting brands and products. After sales service makes sure products and services meet or surpass the expectations of the customers. After sales service includes various activities to find out whether the customer is happy with the products or not? After sales service is a crucial aspect of sales management and must not be ignored. After sales service plays an important role in customer satisfaction and customer retention.
It generates loyal customers. Customers start believing in the brand and get associated with the organization for a longer duration. They speak good about the organization and its products.
A satisfied and happy customer brings more individuals and eventually more revenues for the organization. Customer service power point presentations sales service plays a pivotal role in strengthening the bond between the organization and customers.
Sales Professionals need to stay in touch with the customers even after the deal. Never ignore their calls. Give them the necessary support. Help them install, maintain or operate a particular product. Sales professionals selling laptops must ensure windows are configured in the system and customers are able to use net without any difficulty.
Similarly organizations selling mobile sim cards must ensure the number is activated immediately once the customer submits his necessary documents.
Any product found broken or in a damaged condition must be exchanged immediately by the sales professional. Don’t harass the customers. Listen to their grievances and make them feel comfortable. Create a section in your organization’s website where the customers can register their complaints.
Every organization should have a toll free number where the customers can call and discuss their queries. The customer service officers should take a prompt action on the customer’s queries. The problems must be resolved immediately, customer service power point presentations. Take feedback of the products and services from the customers. Feedback helps the organization to know the customers better and incorporate the necessary changes for better customer satisfaction.
Ask the customers to sign Annual Maintenance Contract AMC with your organization. AMC is an agreement signed between the organization and the customer where the organization promises to provide after sales services to the second party for a certain duration at nominal costs. The exchange policies must be transparent and in favour of the customer. The customer who comes for an exchange should be given the same treatment as was given to him when he came for the first time.
Speak to him properly and suggest him the best alternative. View All Articles. Similar Articles Under - Sales Management, customer service power point presentations.
The article is Written By “Prachi Juneja” and Reviewed By Management Study Guide Content Team. MSG Content Team comprises experienced Faculty Member, customer service power point presentations, Professionals and Subject Matter Experts. We are a ISO Certified Education Provider. To Know more, click on About Us. The use of this material is free for learning and education purpose. Please reference authorship customer service power point presentations content used, customer service power point presentations, including link s to ManagementStudyGuide.
com and the content page url. Sales Management - Introduction Sales Management Strategies Sales Operation Managing the Sales Cycle What is a Sales Funnel and its Implications for Marketers Motivating the Sales Team Responsibilities of a Sales Manager Qualities of a Sales Professional Types of Sales Professionals Role of Communication in Sales Role of Attitude in Sales Management Tips for Successful Sales Professionals Time Management and Planning After Sales Service Customer Relationship Management An Overview of Relationship Management and Why it is Important for Corporates How Do Flash Sales Work?
Customer Service Presentation
, time: 5:53After Sales Service / Customer Service
Apr 09, · Including presentations or public speaking events on your resume is most suitable when relevant to the job you are applying to. For instance, if you are applying to a job in sustainability and you created a presentation about the benefits and applications of solar energy, it can be an effective element to include on your resume because it showcases your expertise in your field as well as your May 04, · Approximately 35 million PowerPoint presentations are given every day. From classrooms to boardrooms, PowerPoint slides are the go-to medium for sharing supporting content that helps audiences absorb and connect with the concepts and ideas shared in a presentation. Different types of presentations include: Business and sales presentations Introduction to Electronic Presentations using MS PowerPoint (VBUS ) Job Outlook: Average California Hourly Wage: $ Customer Service Representative Learn the skills you need to get a job customer service and find a job in many of today's high-demand industries
No comments:
Post a Comment